Who We Are ?

   More than a decade ago, a group of philanthropist students at Bolan Medical College Quetta started helping poor and marginalized patients from interior Balochistan in the public and private hospitals of Quetta. Since the literacy rate in Balochistan is low, so the majority of the patients find simple procedures of hospitals difficult. This group of students started facilitating these patients. The group extended their support to patients and started arranging blood donations, funds and medicines. Thus hundreds of patients benefited from this work. In order to organize this work in a more systematic way, this group started thinking of a patient’s welfare organization. It was with this noble cause that in May 2011, Open Door Health Services (ODHS) was established. ODHS not only continued its work at Quetta, but also expanded its services to the remote areas of Balochistan.

VISION:

To become a leading health care organization in the fields of medical therapeutics, disease prevention, medical education and research. And also to become a model institution providing state of art and modern treatment to patients regardless of their socioeconomic class, race, ethnicity or religion.

MISSION:

To provide treatment to sick and to alleviate sufferings of patients from Balochistan with fully advanced, scientific, professional means and skills regardless of their ability to pay. Also to keep people healthy and protect patients and their families against the financial ruin from medical bills.

VALUES:

Accountability: We take personal responsibility for using our resources efficiently, achieving measurable results, and being accountable to supporters, partners, humanity and most of all the Almighty Allah. We also feel responsible to provide healthcare as basic human right.

Ambition: We demand of ourselves and our colleagues, set high goals and are committed to excel in quality of service and health care we provide to people we serve. We are passionate to serve, bring smiles and transform lives.
Collaboration: We respect and value each other, thrive on our diversity, and work with partners to leverage our strength in making a difference for humanity.
Creativity: We are open to new ideas, embrace change, and take meticulous risks to develop sustainable solutions for and with human beings.
Integrity: We aspire to live the highest standards of personal honesty and behavior; we never compromise our reputation and always act in the best interests of humanity.
Approach: Our approach towards development is participatory, of the people, by the people, for the people and is dedicated to serve the suffering humanity and committed to achieve the goal. We believe in the dignity of patients and our staff. We also believe in teamwork moving forward and achieving milestones.

ODHS outreach center Zhob

   In June 2011, a free clinic of general practice was established in district Zhob. This clinic started providing free services two days a month with the help of volunteer doctors of ODHS. This ODHS run free clinic still provides free consultations and facilitates referrals to the higher centers for advanced care. Since 2014, ODHS started providing facilities of general surgical procedures to patients at highly subsidized rates with the help of a qualified volunteer surgeon using facilities of a private hospital. Recently we have started a free Psychiatry clinic in the same fashion at our facility at Zhob. This way ODHS has provided quality care to thousands of patients with dignity and empathy. With the intention of raising the awareness, ODHS collaborated with Society for Human Awareness and Development (SHAD) and conducted sessions in community to raise the awareness regarding diseases. These sessions were highly appreciated by community leadership and district administrators. Moreover, in recognition of services provided by ODHS, the local community of Zhob provided a piece of land to ODHS to enhance its facilities and services (copy of agreement and details of land are attached).
6 Organization Profile

ODHS outreach center Huramzai – Pishin, Killa-Abdullah

   In March 2017, an outreach center of ODHS was established at Huramzai to meet the objectives and mission of ODHS by providing quality health care to the people of district Pishin and Killa-Abdullah. This task is accomplished in collaboration with Al-Azan welfare foundation (copy of MOU attached). This outreach center provides regular weekly outdoor patient services to the needy people at their door steps with help of highly qualified consultants of various specialities incluiding General Medicine, Cardiology, Pulmonology, Gynaecology and Psychiatry. This center consists of three consultation rooms, patient waiting area furnished with comfortable chairs and benches, pharmacy services and laboratory area. We have equipped this outreach center with basic laboratory services, ultrasound services and ECG. Free medicines on ODHS health card are also provided to the poor patients who are unable to manage to pay for medicines, in order to accomplish the philosophy of ODHS.

ODHS outreach center at District Shaheed Sikandar Abaad Surab

   With the nobel intention to serve the sick and humanity, ODHS established its third outreach center in Auaust 2017, at district Shaheed Sikandar Abaad Surab. This center provides quality health care facilities to the whole region of Kalat, Surab and Khuzdar. The area for this said center was chosen for its insufficient health facilities and poor socioeconomic status of people. Our doctors provide fortnightly outpatient services with all their scientific and professional expertise. This center also has three consultation rooms, patient waiting area, and laboratory and pharmacy area. Basic laboratory and ECG services are provided to our valued patients with full dignity and empathy. We serve the community in the fields of Medicine, Pulmonology, Ophthalmology, pediatrics and cardiology at this center.

OBJECTIVES:

Community health centers

Establishment of community health centers at district level which will comprise of:

  • Clinic of Family Physician
  • Specialists’/Consultants’ clinic
  • X-ray, Ultrasound, ECG, basic laboratory facilities, Pharmacy
  • Observation beds with monitors o Basic and initial treatment facilities
  • Ambulances for patient referral

Maternity health centers

Establishment of maternity health centers at district headquarters which will comprise of:

  • Antenatal care clinic o Gynecologist/Obstetrician clinic
  • Mothers’ education equipment o Basic laboratory and ultrasound facility
  • Labor room o Basic and initial treatment facilities
  • Ambulances for referral of patients

Tertiary care hospital
ODHS aims at establishing a tertiary care hospital at the provincial capital, Quetta. This hospital will be fully equipped and will receive patients from district community health centers. It will provide sate of art heath care facilities to the community. The services of this hospital will not be limited to only the health care provision but will act as training and research center for future generation of doctors.
Free medical camps
ODHS is arranging and conducting free medical camps in remote, poor and needy communities of Balochistan where health facilities are scarce and people general cannot access cities and towns.

STRATEGY:

In pursue of its Objectives, ODHS practices following strategies:

  • Regularly organizes and conducts free clinics at its outreach centers to facilitate the marginalized and underprivileged patients.
  • Arranges referrals of patients to higher centers for further care, where these patients are facilitated by ODHS doctors.
  • Sustaining healthy networks with public sectors, donors, NGOs and individuals for pursuing objectives.

Governance:

The affairs of management of this organization are vested in the board of directors. The eligibility, rights and obligations of the members are determined by the organization’s bylaws. The board of directors is responsible for the management of affairs of this organization, as defined by the organization’s bylaws. No director has any right, title, or interest in or to any property of the organization.

HUMAN RESOURCES OF ODHS:

Name Employee Status
Paid Unpaid/Volunteer
Consultant Physicians 18 15 3
IT Manager 1 1 0
Clinic Coordinator 3 3 0
Chowkidar 3 3 0
Clinic Peon 3 3 0
Patient affairs manager 4 0 4
Laboratory technician 2 2 0
ECG Technician 2 2 0
Total 36 29 7

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